Home Care
Home care professionals appreciate the unique role they fill in the life of elders and the families concerned about them. Your operation typically provides the very first care delivered by an outsider to the elder. It's also the first exposure families have to the world of elder care. It all adds up to a confusing and stressful time for families just beginning to grapple with the challenges of aging parents and grandparents.
CaringFamily's service can ease these burdens, on all fronts. For home care professionals, CaringFamily's revolutionary service helps keep family, friends, and others concerned with their elder's well being in closer daily touch. This eases the anxiety all may be feeling about turning their elder's care over to a stranger.
For families and friends, especially those who live apart from their elder(s), just having a mechanism for checking in and hearing from Mom is a comfort. And the option to send regular care status updates from your operation to families will help build the trust and customer satisfaction your operation depends on.
CaringFamily's breakthrough caregiving support system can deliver powerful benefits for your entire organization, including:
- A new source of revenue and profits: Built on research (learn more) that suggest its positive effect on elder life spans, CaringFamily's service can produce extended engagements with clients, greater client and family satisfaction, and enhanced profitability. And its availability in your mix of services is likely to make your operation more attractive to prospective customers.
- A higher level of care for every elder. CaringFamily's system allows you to take advantage of a wide range of caregiving outreach methods—from automated daily greetings to your entire customer base, no matter how dispersed they are, to individually customized messages on topics of interest. Academic studies show that this kind of regular communications can help stave off senior withdrawal, depression and early-stage dementia.
- Better visibility to everyday care efforts. Families, particularly those new to senior care, worry that their parents or grandparents are getting the level of care they need and deserve. That's why they hired you. But by distributing care updates—for example, by routing daily visit reports to family members who elect to receive them—their level of concern, and the time you spend allaying it by phone or other means, can be drastically reduced.
- Shared caregiving load with family, by offering those who care most about your clients the opportunity to get more directly involved in their care, even if they live far away. Sending and receiving daily messages is as simple for them as the email they already use, and as easy as pencil and paper for the seniors in your care.
- Greater competitive differentiation in the increasingly crowded senior care marketplace. Your firm's reputation for innovation and top-notch care will be enhanced, customer satisfaction will improve, and goodwill among your resident's families will increase.
